Our process - From blueprint to ownership.
Every engagement follows a structured path: define targets, build with verification, and hand over a system your team can run.
Production Blueprint
We map the workflow, define the rules, and set measurable targets. No hand-waving — we agree on what “done” looks like before writing any code.
This means mapping your document workflow end-to-end, defining acceptance metrics (accuracy@k, coverage, p95 latency, unit cost), and documenting hallucination prevention rules and safe refusal patterns.
We specify audit trail and evidence requirements, create an integration plan for your existing tools, and identify permission boundaries and security constraints.
Included in this phase
- Workflow mapping sessions
- Acceptance criteria document
- Architecture decision record
- Risk assessment
- Cost and timeline estimate
Production Delivery
We deliver a working production system — deployed in your environment, integrated into your tools, with evaluation gates and monitoring from day one.
This includes OCR and ingestion with unit-cost control, retrieval architecture tuned for measured accuracy, grounded generation with citations and provenance, and a full evaluation harness with golden sets and regression gates.
Every answer is traceable: what was retrieved, why, by whom, when. The system integrates into your actual workflow — API calls, buttons, actions — not another chat portal.
Output
Live system + dashboards + release gates + audit trail.
Hardening & Handover
We lock it down and transfer full ownership. Your team can run, extend, and maintain the system without us.
Security testing covers prompt injection, data leakage, and boundary enforcement. We validate permission inheritance, write incident playbooks and on-call runbooks, and train your engineering team.
Full documentation handover and operational readiness assessment. After this phase, we're optional.
Included in this phase
- Security testing. Prompt injection, data leakage, and boundary enforcement tests with documented results.
- Team training. 2-4 sessions with your engineering team. Runbooks, architecture docs, and incident response playbooks.
- Operational readiness. Model-swap readiness assessment. Your engineers run it without us.
Our values - How we think about delivery
These aren't aspirations. They're constraints we engineer into every system we build.
- Measured, not guessed. Accuracy is not a feeling. We ship evals and regression gates with every deployment. If you can't show a number, you don't ship.
- Evidence-backed. Every answer is traceable: sources, logs, provenance. If compliance asks “prove it,” you can.
- Cost-disciplined. Unit cost is engineered, budgeted, and monitored — not an afterthought. You know what 1,000 pages costs before you go live.
- Secure by design. Permission inheritance, boundary tests, and threat modeling are part of delivery, not add-ons.
- Ownership-first. We build it, train your team, and leave. No vendor lock-in, no dependency. Your engineers run it.
- Configurable. Ship new document standards via configuration, not code rewrites. Business teams drive it.
Ready to move from demo to production?
No sales pitch. Tell me about your document workflow and I'll tell you honestly if I can help.